Frequently Asked Questions




Why does my propane tank need a gas check?
     
 Gas checks are required anytime there is an interruption of service, meaning the flow of propane has stopped for any reason.

 
National Fuel Gas Code
8.2.2 Turning Gas On

 • 
During the process of turning gas on into a system of new gas piping, the entire system shall be inspected to determine that there are no open fitting or ends and that all valves at unused outlets are closed and plugged or capped.
 
8.2.2 Turning Gas On

 • 
Immediately after the gas is turned on into a new system or into a system that has been initially restored after an interruption of service, the piping system shall be checked for leakage. Where leakage is indicated, the gas supply shall be shut off until the necessary repairs have been made.


 The factors of gas service interruption.
 
Routine gas service interruption may occur when:

 • 
Cylinder or containers undergo normal maintenance or when they are exchanged or repaired.
 • 
Any changes are made to the gas distribution lines.
 
Out-of-gas service interruptions may be caused by:

 • 
 
A gas leak.
 • 
 
Increased gas consumption.
 • 
 
Incorrect delivery frequency.
 • 
 
A will-call accounts failure to schedule a delivery or pay a bill.
 • 
 
Customer equipment failure.
   
Out-of-gas service interruptions must be considered potentially hazardous because:

 • 
 
Appliances may not have 100% safety shutoff controls.
 • 
 
A leak may have developed without the customers or gas suppliers knowledge.
 • 
 
Defective appliances may be present or appliances may have been removed without properly capping service lines.
 • 
 
Appliance pilot lights may not be lit.
 
 
Service interruptions can be more than an inconvenience.. they can lead to unsafe conditions
if not handled properly.
 
 
 
Out of Propane = Mandatory Leak Test.
   
It may not be convenient, but it's the law.
 
 
 
 
 How do I read my propane gauge / where is it located?

The gauge of your propane tank is located at the top of the tank, under the dome (lid). The gauge is round and has large numbers up to 100. Where the needle points is what percentage your tank is at. Please be advised, gauges are not 100% accurate.


At ___________% how many gallons do I have in my tank?


Tank Sizes
% tank size
120
330
500
850
1000
80%
96
264
400
680
800
70%
84
231
350
595
700
60%
72
198
300
510
600
50%
60
165
250
425
500
40%
48
132
200
340
400
30%
36
99
150
255
300
20%
24
66
100
170
200
15%
18
49.5
75
127.5
150
10%
12
33
50
85
100
5%
6
16.5
25
42.5
50





Customers who own their containers are responsible for the
upkeep and protection of the container.


When you own an above ground or underground propane tank or are considering purchasing a tank, there are responsibilities regarding the safe operation & maintenance of your tank.

By understanding your role in keeping your propane container operating safely and efficiently, you can keep your family secure and enjoy all the benefits that propane delivers.


General Maintenance Requirements

A well-maintained tank will last for many years, It is important that you know how your tank and delivery system work, what your responsibilities are, and what to do in the event of a safety-related emergency.

Customers who own their tanks are responsible for the upkeep and protection of the tank. It is also the tank owner's responsibility to comply with all local, state and national code requirements.

Propane tank installation. maintenance, and repair, should be performed only by a qualified service technician. If you own your tank, you are responsible for finding a qualified service technician before a problem occurs, to make sure they are capable of servicing your tank in a timely and safe manner.

Many propane marketers provide preventive maintenance and repair services. Ask a propane marketer for more information on these programs.

The National Fire Protection Association (NFPA) and the DOT require periodic re-certification of stationary cylinders by qualified service technicians. DOT stationary cylinder re certification periods vary from five to twelve years. The owner is responsible for the cost to re-certify the cylinder.
 
WHAT IS A PROPANE CONTAINER?
Propane containers come in many sizes and shapes. There are two basic types of containers for residential and commercial use: American Society of Mechanical Engineers (ASME) tanks, and Department of Transportation (DOT) cylinders.

ASME tanks are a common type of container used by customers to provide fuel for their homes. These tanks are typically installed horizontally and range in size from 120 to more than 1,000 gallons. You can identify an ASME tank by the data plate located under its dome. An ASME tank will have a "clover leaf" marking on the nameplate.


DOT cylinders that provide fuel for homes are called stationary service cylinders. A stationary service cylinder is usually installed vertically and tends to be smaller in size than an ASME tank. A stationary service cylinder will have a stamped marking on the collar identifying it as a DOT cylinder.

It is important to know which type of propane container you own. There are specific requirements and responsibilities for each type of container.

 
PROTECTING YOUR CONTAINER

UNDERGROUND PROPANE TANKS

Locating & Protecting Tanks and Domes
Underground propane tanks have distance and placement requirements. An example is that they must be installed at least 10 feet from a building or line of an adjoining property. Additionally, underground propane tanks should be protected if vehicular traffic is nearby.

If a vehicle strikes or runs over the dome of an underground tank, it can cause a gas leak that could result in serious personal injury if ignited. You are responsible for making sure that your underground tank is placed in an area that is not subject to vehicular traffic. Underground tanks should be placed well away (at least 10 feet) from any road, street, driveway, or parking lot, at a safe enough distance that vehicles traveling in these area will not strike or run over the underground tank dome.

If an underground tank must be installed within 10 feet of vehicular traffic, crash resistant physical protection, such as bollards, fences, or barriers, must be installed to protect the exposed dome of the tank. In addition, there are special depth requirements for the underground portion of a tank that is installed in or near any area of vehicular traffic.

In the event of any construction , excavation, snow removal, or landscaping activity that is conducted in the area of an underground tank, you are responsible for advising all contractors and workers who are involved in such work, of the exact location of the underground propane tank and the dome of the tank, so that vehicle and equipment impact may be avoided. In addition, riding lawnmowers and garden tractors should stay a safe distance from the dome of your underground tank.

Underground tank installations are most common during new home construction. Make sure to ask your propane marketer or underground tank installer about tank location and special requirements before you begin the new construction.

Regulations in many states require that underground propane tanks installed after January 1, 2011 must have a cathode protection system to help prevent corrosion of the tank. Over time, corrosion can create pits or holes in the tank and lines. Without proper protection, leaks can occur, resulting in personal injuries and property damage.


The purpose of cathode protection is to provide an increased level of corrosion protection for the underground tank. After a cathode protection system has been installed, testing must be performed according to a specified schedule, and documentation must be kept by the owner.

In many cases, if your tank was installed after January 1, 2011, the system must be tested by a qualified service technician within six months of installation, and at least every three years thereafter. You will need to keep the results of the last two tests to document that the catholic protection is working properly.

In areas prone to flooding, national regulations require that underground propane tanks be anchored securely to avoid potentially dangerous situations. You must have your tank properly anchored if you live in or near a flood plain, or in an area where coastal flooding may occur.

PROTECTING YOUR CONTAINER AGAINST EXTREME WEATHER
Make sure your container and propane system are properly secured for all types of extreme weather that may occur in your area. It is your responsibility to have your container repaired and inspected by a qualified service technician if damaged from extreme weather such as hurricanes, floods, tornadoes, earthquakes, and high winds.

Your Responsibilities
UNDERSTAND ALL WARNINGS AND LABELS
Make sure you understand and follow all warnings and labels on your tank and propane system. This will help to ensure your system operates safely and efficiently.

UNDERSTAND THE TERMS AND CONDITIONS OF THE TANK WARRANTY
Some manufacturers will extend their warranty only to the original purchaser of the tank. If you purchase a tankr from a dealer or other party, the warranty will be voided. Make sure you understand the terms and conditions of the warranty before you decide to purchase a tank.

CHECK WITH YOUR HOMEOWNERS INSURANCE PROVIDER
Some insurers may have special conditions or requirements specific to tank ownership. It is a good idea to contact your homeowners insurance provider, inform them that you own your tank, and confirm that you have insurance coverage in the event of a problem.

IF YOU CHOOSE TO OWN, IT'S UP TO YOU TO TAKE CARE OF YOUR TANK
You assume many responsibilities when you own a propane tank. The proper installation, maintenance, and care of your propane tank can provide you with many years of safe and comfortable service. Remember, only you can keep your propane tank operating smoothly and, more important, keep your family safe. The best way to do this is to understand the responsibilities of propane tank ownership.



 
PROTECTING YOUR CONTAINER
Above-Ground Propane Container Ownership
PROPANE TANKS

Locating & Knowing Your Responsibilities
In areas prone to flooding, national regulations require that propane containers be anchored securely to avoid potentially dangerous situations. You must have your container properly anchored if you live in or near a flood plain, or in an area where coastal flooding may occur.

PROTECTING YOUR CONTAINER AGAINST EXTREME WEATHER
Make sure your container and propane system are properly secured for all types of extreme weather that may occur in your area. It is your responsibility to have your container repaired and inspected by a qualified service technician if damaged from extreme weather such as hurricanes, floods, tornadoes, earthquakes, and high winds.

Your Responsibilities
UNDERSTAND ALL WARNINGS AND LABELS
Make sure you understand and follow all warnings and labels on your container and propane system. This will help to ensure your system operates safely and efficiently.

UNDERSTAND YOUR CONTAINER WARRANTY
Some manufacturers will extend their warranty only to the original purchaser of the container. If you purchase a container from a dealer or other party, the warranty will be voided. Make sure you understand the terms and conditions of the warranty before you decide to purchase a container.

CHECK WITH YOUR HOMEOWNERS INSURANCE PROVIDER
Some insurers may have special conditions or requirements specific to container ownership. It is a good idea to contact your homeowners insurance provider, inform them that you own your container, and confirm that you have insurance coverage in the event of a problem.

IF YOU CHOOSE TO OWN, IT'S UP TO YOU TO TAKE CARE OF YOUR CONTAINER
You assume many responsibilities when you own a propane container. The proper installation, maintenance, and care of your propane container can provide you with many years of safe and comfortable service. Remember, only you can keep your propane container operating smoothly and, more important, keep your family safe. The best way to do this is to understand the responsibilities of propane container ownership.



Painting your Above-Ground Container


Propane containers must be painted to help prevent corrosion. In most cases, your container will already be painted when you purchase it. Only use reflective colors. Take care not to paint the data plate or any valves, gauges, or warning labels. If the data plate is not legible, the container may not be able to be refilled.

ADDITIONAL RESOURCES AND IINFORMATION
For more information on the rules, responsibilities, and maintenance requirements of propane container ownership described here, please contact your local propane marketer.

If you need assistance in determining when you will need to re-certify your DOT stationary cylinder, contact a propane marketer, the DOT or the NFPA.

Contact the Federal Emergency Management Agency (FEMA), a propane marketer, or the container manufacturer for more information on the proper anchoring of a propane container in areas prone to flooding.

To learn more about propane, or the Propane Education & Research Council, visit usepropane.com.
























Autore Oil & Propane Company   

www.autoreoil.com
    Cedarville, MI   800.643.1823